Fijian real estate support team at workstations with Australian property listings on screen

Australian-led outsourcing · AU + NZ

Your team, Amplified.

Scale your business without scaling your overhead.

Australian-led outsourcing from Fiji and the Philippines. Build a dedicated offshore team, hand us your repeatable workflows, or combine both for a model that grows with your business.

Dedicated Teams  ·  Managed Tasks  ·  Hybrid Delivery

  • Office-based in Fiji and the Philippines

    Real offices with on-site supervision, not scattered home networks.

  • Works in your timezone

    Aligned hours mean seamless communication and faster outcomes.

  • Supervised, trained and supported

    On-site leadership, ongoing training and a culture of accountability.

  • Three ways to buy

    Dedicated teams, completed tasks priced per unit, or a combination.

  • From $3,100/mo

    Transparent pricing, published on the page. No hidden fees or surprise add-ons.

  • Rostered coverage

    Rostered shifts across weekends and AU/NZ public holidays.

How it works

Three ways to take on capacity.

The next hire is a fixed cost you commit to before the revenue justifies it. Each model below is a different way through that — and Tasks is a starting point in its own right, not something you graduate to.

Amplifi Teams

Dedicated capacity for consistent, ongoing workloads.

Per team member, per month

From $3,100/mo

Start here

Amplifi Tasks

Completed tasks, transactions and workflows for variable volume.

Per completed unit, or scoped per workflow

Real estate sales admin from $350 + GST per transaction

Amplifi Hybrid

A dedicated base, plus flexible task capacity for the peaks.

Combination

Scoped to your mix

Never miss a lead

We're here 24/7, so you don't have to be.

Continuous coverage comes from a rostered team rotating across shifts — not from one person stretched across the clock. Everyone works standard full-time hours. The roster is what runs 24/7, and it covers weekends, public holidays and the hours your local team is asleep. The Saturday enquiry gets answered. The Sunday maintenance call gets dispatched.

Speed wins deals. Responsiveness keeps clients.

Same-day enquiry response

Including Saturdays, Sundays and AU/NZ public holidays. Enquiries answered in hours, not next business day.

Urgent work triaged in hours

Time-critical requests handled live. Routine items logged, sourced and scheduled before Monday morning.

Phones covered after hours

Inbound calls captured, qualified and routed instead of going to a voicemail nobody checks until Monday.

Systems updated in real time

Your CRM and workflow tools kept current. Notes logged the moment the call ends, not batched up at week's end.

The four pillars

What actually changes.

Office-based teams in Fiji and the Philippines, run to Australian standards, bought the way that fits your workload. Here is what that means in practice.

How you buy

Take on capacity three ways.

A dedicated team member, a workflow priced per completed task, or a combination. The model should match how your workload actually behaves.

Who runs it

Australian-led, so the standards are the ones you expect.

Leadership, service standards and commercial understanding sit in Australia. The people answering to you are local; the delivery teams are supervised in offices.

Where the work happens

We match the location to the work.

Fiji for timezone, proximity and the shared working day. The Philippines for scale and specialist depth. You do not have to become an expert in offshore geography.

How it lands

Useful in week one, not week eight.

Trained before placement, then a documented handover — Amplifi-Ready, Amplifi-Coached, then Client-Led. Not a placement and a hope.

What we run

Start with one workflow. Add the next when it's working.

Not a list of industries we claim to know — a catalogue of the work itself, graded honestly as proven, available or still scoping.

Real estate sales administration

Proven

Property management support

Proven

Marketing production

Available

Finance and bookkeeping

Available

Customer service

Available

Data processing

Available

IT and systems support

Scoping

Real estate isn't the limit of what we do. It's the standard we build to.

We documented real estate sales administration to 218 steps, appraisal to settlement. That is not evidence that real estate is all we handle — it is evidence of what happens when we take a workflow on.

The name

Australian-led.
Delivered from Fiji and the Philippines.

The blue fi in Amplifi is where the work happens — Fiji for the shared working day, the Philippines for scale and specialist depth.

The story behind Amplifi

The Switch

Already outsourcing? Here's the honest comparison.

Side by side with your current provider. Same monthly band, lower published setup fee, and a dedicated office-based team in a timezone that works with yours.

Amplifi compared with a typical offshore arrangement
Dimension Typical arrangement Amplifi
Engagement model Headcount only Teams, Tasks, or Hybrid Take on capacity the way your workload actually behaves.
Cost behaviour Fixed regardless of volume Fixed, variable, or both Turn a fixed salary into a cost that moves with your volume.
Accountability Offshore agency, or none Australian-led The people setting standards and answering to you are local.
Workplace Often work-from-home Office-based and supervised On-site supervision and a secured network — support your team can rely on.
Training You train them Completed before placement Your local team gets help immediately instead of running an eight-week onboarding.
Handover Placement, then you're on your own Ready, Coached, then Client-Led A documented three-phase handover, not a placement and a hope.
Coverage Business hours Rostered, including weekends No missed leads or opportunities. We're here 24/7, so you don't have to be.
Pricing Quoted after a demo Published where we can Budget the change before you get on a call.

"Typical arrangement" describes the common unmanaged offshore setup — headcount placed, then left to the client to train, supervise and direct. It is deliberately not a comparison between countries: Amplifi delivers from both Fiji and the Philippines, and we match the location to the work. Individual providers vary; ask us for the current comparison against your specific setup.

Two minutes, five questions. See your year-1 saving and switch fit.

From an agency that switched

Operator to operator.

We hired Amplifi after losing two leads in one weekend with our last provider. Six weeks in we have recouped the cost twice over. The team was pre-trained on PropertyMe and Console, no eight-week ramp. They work our hours and pick up the Saturday enquiries. Should have switched twelve months ago.
Mark Stewart Principal, OneAgency Elite Property Group Founding partner agency

The 2-minute benchmark

See your switch.
In your numbers.

Five questions. You see what an Amplifi team would cost against your current setup, year-one saving, and whether a switch makes sense for your agency. No email gate.

  • 2 minutes, 5 questions
  • No email gate
  • Numbers stay in your browser

Sample output

$42,800

Year 1 saving on 3 admin roles

Monthly per role −$300
Setup per role −$1,000
Coverage Rostered coverage

Indicative — your numbers in 2 minutes.

Amplifi-Ready

Trained before they meet you.

With others, you get a recruit. With Amplifi, you get a trained team member. Day one, not week eight. The gap is real, documented, and the reason Amplifi exists.

See the training

Covered before placement

CRM & accounting

  • Rex
  • Agentbox
  • VaultRE
  • PropertyMe
  • Console
  • Xero

Portals & standards

  • realestate.com.au
  • Domain
  • Trade Me
  • AU/NZ compliance basics
  • Phone & email etiquette
  • Cultural alignment

Questions, answered

The top 8 questions, up front.

No demo gauntlet. Most of what people ask on a call is here. Skim it. Then book the 15.

What are the three delivery models?

Amplifi Teams is a dedicated team member for ongoing workload, from $3,100/mo. Amplifi Tasks is completed tasks, transactions or workflows priced per unit, for variable or repeatable volume. Amplifi Hybrid combines both. You can start with Tasks on its own.

Is Amplifi Tasks only available to existing staffing clients?

No. It is a standalone entry point. Many businesses start by outsourcing a single workflow, watch it run, then add dedicated team members later if the volume justifies it.

Is task pricing an extra cost on top of staffing?

No — it replaces a cost rather than adding one. It is an optional variable-cost model: fixed employment overhead becomes a cost tied directly to workload or output, so when your volume drops the cost drops with it. A salary does not do that.

Do you only work with real estate businesses?

No. Real estate is our first proven specialisation and our deepest — we have documented sales administration to 218 steps, appraisal to settlement. That documentation standard is what we apply to every workflow we take on. The workflow catalogue shows what is proven, what is available today and what is still being scoped.

Why do you deliver from both Fiji and the Philippines?

Because they are good at different things. Fiji gives timezone alignment — UTC+12, one to two hours ahead of eastern Australia — plus a roughly four-hour direct flight from Brisbane, which suits relationship-heavy and time-sensitive work. The Philippines gives scale and depth of specialist talent for high-volume processing. We match the location to the workload so you do not have to.

What's the timezone overlap with Australia and New Zealand?

Fiji is UTC+12 year-round. AEDT (October to April) is UTC+11, so Amplifi is 1 hour ahead. AEST (April to October) is UTC+10, so Amplifi is 2 hours ahead. New Zealand is broadly aligned. When your local team logs off, your Amplifi team has 1 to 2 more hours of the day.

Is the team office-based or working from home?

Office-based in both locations. Physical, supervised offices with fixed and rotating rosters and secured networks. No work-from-home arrangements.

Who is accountable if something goes wrong?

Amplifi is Australian-led. Leadership, service standards and account management sit in Australia, so the people setting the standards and answering to you operate in your commercial and regulatory context.

Does 24/7 mean one person working around the clock?

No. Coverage is continuous because the team rotates across rostered shifts, not because any individual works extended hours. Amplifi team members work standard full-time hours with proper breaks, leave and penalty arrangements under local employment law. Continuous coverage is a scheduling outcome, not an endurance test.

What does the setup fee cover?

Recruitment, vetting, pre-placement training, equipment provisioning and onboarding into your specific systems and workflows. $1,950, published upfront rather than quoted after a discovery call. Setup fees among the AU/NZ providers specialising in real estate that we benchmark against generally sit between $2,500 and $3,500. Some general-purpose offshore providers charge little or no setup fee but price it into a higher monthly rate.

What happens if a team member doesn't work out?

Amplifi replaces the team member at no additional setup cost. Same training standard, same office, new face.

Switch from your current provider. Lower setup fee. Keep your sanity.

15 minutes. Plain talk. We will walk you through the pricing, the training, and whether Amplifi fits.