Office-based, always
Your offshore team should sit in a supervised office, on a roster you can audit. It is the difference between support you can plan around and support you have to chase.
About Amplifi
We hired offshore.
We saw what was missing.
We built Amplifi.
Australian-led, delivered from offices in Fiji and the Philippines. Built by operators who hired the alternatives, launched in partnership with a team that has run Fiji operations for fifteen years.
The founder story
We were the customer first.
Amplifi was built by AU agency operators who hired offshore from the established providers and watched the gaps form in real time. Weekend leads that went unanswered. Maintenance calls that became Monday-morning catch-up. Recruits who needed eight weeks on Rex when the brief said two.
We hired three people who had worked at other providers. Different companies, same pattern: a training gap, inconsistent day-to-day supervision, and a price you could only get after a sales call. The model was the problem, not the people.
So we built the one we wanted. Real offices, because supervision and security are easier to guarantee when everyone is in the same room. Australian leadership, so the standards are set by people who work in your market. Training completed before placement rather than billed to you as ramp-up. And pricing published on the page, because a buyer's time is worth more than a sales floor's.
We started in real estate because that is the workflow we knew best — well enough to document it to 218 steps. That documentation standard, not the industry, is what we carry into everything else we take on.
We are not the cheapest. We are not the biggest. We are the version of outsourcing we wished we could buy two years ago.
The name
Australian-led.
Delivered from Fiji and the Philippines.
Amplifi means what it says. We exist to amplify what your business can already do — more capacity, faster responses, room to grow without adding pressure to the people you have.
The blue fi is where the work happens. Fiji for the timezone, the short flight and the shared working day. The Philippines for scale and specialist depth. Same sound, same idea: we match the place to the work.
One connected team. Two places. Whatever the work needs.
What we stand for
Five positions we will not move on.
Most things in a business are negotiable. These are not.
Australian accountability
Someone in your commercial and regulatory context is answerable for the work. Distance is fine; unaccountable distance is not.
Coverage over hours
Saturdays, public holidays, the Tuesday between Christmas and New Year. The hours nobody else is rostered are the hours that lose you deals.
Training before placement
You should not pay to train a recruit on Rex or PropertyMe. Training is the provider's job. We finished ours before you met us.
Pricing in public
The pricing is on the page. You should not have to fight a sales floor for a number.
Who runs it
Australian-led, with fifteen years on the ground behind us.
Leadership, service standards, account management and commercial responsibility sit in Australia. When you raise something, you raise it with someone who works in your market, under your regulatory expectations, in your time zone.
Amplifi is new. Our Fiji operation is not. We launched in partnership with Our Pacific Office, which has operated in Fiji for fifteen years and holds a minority shareholding in Amplifi. The premises, the recruitment networks and the local management experience come from that partnership rather than from a standing start.
Australian leadership
Accountability you can reach
Named Australian leadership across operations and client service, working AU business hours. Escalation does not route offshore.
Our Pacific Office
Fifteen years operating in Fiji
A minority shareholder and delivery partner. Their operating history is why our Fiji premises, hiring pipeline and local management did not have to be built from nothing.
Founded by operators
We were the customer first
Amplifi was built by AU agency operators who hired offshore, catalogued what broke, and decided the model was the problem rather than the people.
The best of all worlds
We match the location to the work.
Fiji and the Philippines are good at different things. Choosing between them is work you should not have to do — so we make the call, based on what the workload actually needs.
Fiji
Timezone, proximity, shared working day
- — UTC+12, year-round. One hour ahead of AEDT in the Australian summer, two ahead of AEST in winter. New Zealand is broadly aligned.
- — Around four hours from Brisbane. Direct flights from Brisbane, Sydney, Melbourne and Auckland, all under five hours. Visiting your team is a weekend, not an expedition.
- — Commonwealth, English-first. Cultural and language alignment that makes client-facing work land properly.
- — Best suited to relationship-heavy, client-facing and time-sensitive work.
The Philippines
Scale and specialist depth
- — A deep talent pool. Decades of established outsourcing infrastructure and a workforce experienced in structured back-office operations.
- — Specialist roles at volume. Where a workflow needs particular expertise or many hands, the depth is already there.
- — Same operating standard. Office-based, supervised, secured networks and the same training discipline as Fiji.
- — Best suited to high-volume processing and specialist back-office depth.
You are not asked to pick. We recommend the location based on the workload, tell you why, and you keep one point of contact either way.
Why Fiji matters
Close to home. Aligned with your hours. Easy to visit.
Fiji is a Commonwealth nation with English first-language education and a deep services workforce. At UTC+12 the office runs 1 to 2 hours ahead of eastern Australia depending on daylight saving, which means better collaboration during your day and cover after it.
And the part that is hard to replicate. Direct flights from Brisbane, Sydney, Melbourne and Auckland — all under 5 hours. You can come visit, audit the office, meet your team. Bring the family. Stay the weekend.
Under 5 hours
Direct from AU east coast and NZ
Brisbane, Sydney, Melbourne, Auckland direct. Close enough that meeting your team in person is a weekend, not an expedition. Visit, audit, come home Sunday.
UTC+12
Always ahead of eastern Australia
1 hour ahead of AEDT in the Australian summer, 2 hours ahead of AEST in winter. New Zealand is broadly aligned year-round. Your day finishes; theirs is still going.
Commonwealth
Aligned to AU/NZ culture
English-first education. Cricket, rugby, the same screens on at the airport bar. Cultural alignment is not a marketing claim. It is the brief.
The mission
Make the best version of offshore the easiest one to buy.
Australian-led. Office-based. Trained before placement. Bought the way that fits your workload. Built by operators who hired the alternatives and stopped waiting for them to fix it.
Come and see for yourself.
Fiji is under 5 hours from Australia's east coast and around 3 from New Zealand. Or skip the trip and take the 15 minutes.