Morning roster
Fiji team is at desks before AEST opens. CRM cleaned overnight. Maintenance backlog triaged.
The Amplifi Way
The Amplifi Way.
From scoping the role to placement in 3 to 4 weeks. Office-based in Fiji. Pre-trained on your software. Working in your timezone, including weekends and public holidays.
Onboarding timeline
3 to 4 weeks from contract to placement.
No surprises. No "discovery phases" that turn into months. Here is what happens, week by week.
- 1
Scoping call
15 minutes. We map the role, the software stack, the rosters, and the rough start date. No demo gauntlet. No 90-minute discovery.
- 2
Recruit and vet
We source from the Fiji talent pool we already know. English fluency, RE-adjacent experience, cultural fit. Vetted before they hit training.
- 3
Amplifi-Ready training
Structured modules on Rex, Agentbox, VaultRE, PropertyMe, Console, Xero. Plus portal operations, compliance, and business communication.
- 4
Your systems onboarding
Logins, SOPs, templates, your CRM seat. The team member lands in your stack ready to log work day one, not week eight.
- 5
Placement and live work
Your team member starts on roster. Office desk, supervised, on your timezone. First week kept light. Second week at pace.
A day in the office
What daily operations actually look like.
Fiji time is UTC+12. AEDT is UTC+11 in summer, AEST is UTC+10 in winter. NZ broadly aligns. The roster overlaps your day and then keeps going for 1 to 2 more hours.
Through the day
Live phone, portal enquiries, listing updates, vendor questions. All logged into your CRM in real time.
After your team logs off
UTC+12 keeps Amplifi 1 to 2 hours ahead of AEST. Late offers captured. Same-day follow-up on weekend enquiries.
Weekends and public holidays
Rostered coverage. The Saturday open-home enquiry, the Sunday maintenance call, the Boxing Day vendor email.
Fiji operations
Office-based. Supervised. Same business day.
One physical office. Fixed and rotating rosters covering 24/7/365. 45-hour weeks per team member. Commonwealth nation, English first-language education, AU/NZ cultural overlap.
Direct flights from Brisbane, Sydney, Melbourne and Auckland — all under 5 hours. You can visit. Bring the family. It is Fiji.
Team leads on the floor
Every team member sits inside a supervised pod. Quality, attendance, and output are visible, not assumed.
Weekly check-ins
Performance, software competency, and workload reviewed weekly with your nominated point of contact.
No WFH risk
Office IT, controlled network, locked-down devices. No household traffic, no co-mingled personal kit.
The arrangement
What we bring. What you bring.
A clean split. No long onboarding doc. No procurement gauntlet.
We bring
The team, ready to work.
- A pre-trained team member on your roster, day one
- Office, equipment, IT, supervision included
- Coverage of weekends, public holidays, after-hours
- Weekly check-ins with your nominated point of contact
- Replacement at no setup cost if the fit is wrong
You bring
The systems and the seat.
- A CRM seat in Rex, Agentbox, VaultRE, PropertyMe or Console
- Email account on your domain
- SOPs and templates if you have them. We will help build if not
- A nominated point of contact for weekly reviews
- The same patience you would give a new local hire in week one
Ready to see how it would run for your agency?
15 minutes. We map the role, the software, and the timeline. Plain talk.